Your privacy is important to us and we provide this notice explaining our online information practices and the choices you can make about the collection and use of the personal information you submit at this Website.
If you are visiting the Website from outside the United States, please be advised that your personal data will be processed by Hope For Seniors(The Company) in the United States where data protection and privacy regulations may differ from similar regulations in other countries. By using the Website, you consent to any such transfer of information outside of your country if you are located outside of the United States. Additionally, by using the Website, you consent to Hope For Seniors using your personal information to contact you electronically, in writing, or otherwise to provide notices relating to your use of the Website and to give you information about the products and services offered by Hope For Seniors. If you would like to opt out of future promotional materials from us, you may indicate this preference by following the unsubscribe instructions at the end of such communications from us.
2. Personally-Identifiable InformationIn order to obtain services from Hope For Seniors, we require that you provide us with certain personally identifiable information (please see our Terms of Service for additional details). The types of personally identifiable information that may be collected by Hope For Seniors through the Website include, without limitation: name, address, e-mail address, cell phone number and MSISDN (mobile station integrated services digital network number), download history, texts, messages, customer generated content and/or information about your interests in and use of various products, programs, and services. Hope For Seniors will not collect any personally identifiable information about you unless you provide it to us voluntarily.
We may use such personally identifiable information to provide the services that you have requested, to contact you about programs, products, features or services in which we believe you may be interested (such as future promotional materials), or for other purposes disclosed from time to time. We also may use your personally identifiable information to contact you regarding your use of our Website or changes to our Privacy Policy, Terms of Service, or other policies or terms that affect you and your use of our Website and services. In addition, we may use information collected about our users to improve the content and navigation of our Website, or for other internal purposes.
To fulfill your requests for products and services, we may share the personally identifiable information you provide with your cell phone service provider. Please know that this Privacy Policy does not cover such entities use of information. To learn more about your provider's privacy practices, you should consult its privacy policy.
In addition, we may disclose personally identifiable information collected about you in the following instances:
A. Legal Action: We may disclose information about our users, including personally identifiable information; (i) when requested by governmental or quasi-governmental authorities conducting an investigation; (ii) if required to do so by subpoena, court order or legal process; (iii) to verify or enforce compliance with the policies governing our Website and applicable laws; or (iv) to protect against misuse or unauthorized use of our Website. We also may disclose user information whenever we believe disclosure is necessary to limit our legal liability; to protect or defend our rights or property; or protect the safety, rights, or property of our users.
B. Change in Control: We may sell, transfer, or otherwise disclose user information, including personally identifiable information, to a successor entity in connection with a corporate merger, consolidation, the sale of substantially all assets, or other corporate change respecting Hope For Seniors, the Website and/or the services offered hereby.
Except as stated in this Privacy Policy, or as otherwise stated at the time personally-identifiable information is gathered.
3. Access to Personal InformationIf your personally identifiable information changes, or if you no longer desire our service, you may correct, update, delete or deactivate it by making the change on our member information page or by emailing our Customer Support at help@hope4seniors.net. We will respond to your request to access within 30 days.
We will retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
4. CookiesTo enhance your experience with the Website, we use "cookies" on our Website. Cookies are alphanumeric identifiers that we transfer to your computer's hard drive through your Web browser to enable our systems to recognize your browser and to provide features. Cookies, by themselves, do not tell us your e-mail address or other personally identifiable information unless you choose to provide this information to us by, for example, registering at our Website. However, once you become a customer and furnish the Website with personally identifiable information, this information may be linked to the data stored in the cookie.
We use cookies to understand site usage and to improve the content and offerings on our Website. For example, we may use cookies to personalize your experience at our Website (e.g., to recognize you when you return to the Website). With most internet browsers, you can erase cookies from your computer hard drive, block all cookies, or receive a warning before a cookie is stored.
Please consult the "Help" section of your browser for more information. However, certain areas of the Website can be accessed only in conjunction with cookies or similar devices and you should be aware that disabling cookies or similar devices might prevent you from accessing some of our content.
The use of cookies by our service partners is not covered by our privacy statement. We do/do not have access or control over these cookies. Our service partners use session ID cookies to allow us to improve site navigation and usage.
5. Web BeaconsOur service partners employ a software technology called clear gifs (a.k.a. Web Beacons/Web Bugs), that help us better manage content on our site by informing us what content is effective. Clear gifs are tiny graphics with a unique identifier, similar in function to cookies, and are used to track the online movements of Web users. In contrast to cookies, which are stored on a user's computer hard drive, clear gifs are embedded invisibly on Web pages and are about the size of the period at the end of this sentence. We do not tie the information gathered by clear gifs to our customers' personally identifiable information.
6. ChildrenThe Website is not directed at individuals less than seventeen (17) years of age and Hope For Seniors does not intend to collect any personally-identifiable information from such individuals, unless otherwise stated at the time such information is collected.
7. Information Collected AutomaticallyHope For Seniors may also (i) automatically collect non-personally-identifiable information about your use of the Website, such as the domain from which you access the Internet (for example, Comcast.net, if you are connecting from a Comcast account), the date and time you access the Website, and the Internet address of the website from which you linked directly to our Website; and (ii) use data capture and analysis tools, and other similar tools, to extract, compile and analyze any non-personally identifiable data or information resulting from your use of the Website and the services offered thereon (collectively "Blind Data"). To the extent that any Blind Data is collected by Hope For Seniors, such Blind Data shall be solely owned by Hope For Seniors and may be used by Hope For Seniors for any lawful business purpose, including, without limitation, analyzing and enhancing the Website and services offered.
8. TestimonialsWe post customer testimonials on our web site which may contain personally identifiable information. We do obtain the customer's consent via email prior to posting the testimonial to post their name along with their testimonial. If you wish to request to have your testimonial removed, you may contact us at help@hope4seniors.net.
9. Public ForumsOur Web site offers publicly accessible blogs or community forums. You should be aware that any information you provide in these areas may be read, collected, and used by others who access them. To request removal of your personal information from our blog or community forum, contact us at help@hope4seniors.net. In some cases, we may not be able to remove your personal information, in which case we will let you know if we are unable to do so and why.
10. Links to Other WebsitesThe Website may contain links, whose information practices may be different than Hope For Seniors. Visitors should consult such sites' privacy notices as Hope For Seniors does not have any control over information that is submitted to, or collected by, them. Hope For Seniors does not make any representations or warranties as to the security of any information (including, without limitation personal information) you might be requested to provide.
These links are provided solely as a convenience to you and not as an endorsement by Hope For Seniors. Hope For Seniors cannot ensure that you will be satisfied with any products or services that you access from a site that links to or from the Website, since these sites are owned and operated independently.
Hope For Seniors is not responsible for the content of linked sites and does not make any representations regarding the content or accuracy of materials on such sites. Hope For Seniors has not taken any steps to confirm the accuracy or reliability of any of the information contained in such sites. If you decide to access linked sites, you do so at your own risk. Hope For Seniors strongly encourages you to make whatever investigation you feel necessary or appropriate before proceeding with any online or off-line transaction with any of these sites.
11. Data Security PolicyThe importance of security for all personally-identifiable information associated with visitors to the Website—as well as Hope For Seniors customer information, such as cell phone numbers, email, addresses, and other account data—is of utmost concern to Hope For Seniors, and we have implemented, and periodically review, certain physical, electronic, and managerial procedures to help prevent unauthorized access and maintain data security. Your personal information is always safe. Our Secure Sockets Layer (SSL) software is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including name and address. Unfortunately, due to the open nature of Internet communications, no data transmission over the Internet can be guaranteed to be secure, and thus we cannot guarantee that communications between you and Hope For Seniors will be free from unauthorized access. Visitors of the Website and Hope For Seniors customers use the Website at their own risk.
12. Your Acceptance of These TermsBy accessing the Website, you signify your assent to Hope For Seniors Privacy Policy. If you do not agree to this Privacy Policy, please do not access the Website. You should visit this page periodically, as we may, from time to time, update this Privacy Policy and such changes shall be effectively immediately upon posting on the Website and without further notice to you.
Your continued access to the Website following the posting of changes to this Privacy Policy shall be deemed an acceptance of such changes by you. Hope For Seniors will, however, use personally-identifiable information only in accordance with the version of the Privacy Policy under which the information was collected.
13. Changes in This Privacy PolicyWe may update this privacy statement to reflect changes to our information practices. If we make any material changes, we will notify you by email (sent to the e-mail address specified in your account) or by means of a notice on this Site prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.
Questions/Concerns?If you have any questions, comments, or concerns regarding our Privacy Policy, please contact us at help@hope4seniors.net
Hope For Seniors welcomes the undersigned customer (“You”). Hope For Seniors provides its service to You subject to the following Terms of Service (“TOS”), which may be updated from time to time at Hope For Seniors’s discretion with notice provided to you via e-mail. By signing up, you agree to the Terms of Service.
2. DESCRIPTION OF PRODUCTS & SERVICEHope For Seniors provides users with an innovative method to transmit information via SMS text messages, done through an easy-to-use web site (the “Service”).You agree that the Service may include certain communications from Hope For Seniors to You via email, such as service announcements and administrative messages, and that these communications are considered part of you signing up to Hope For Seniors. Unless explicitly stated otherwise, any new features that amplify or enhance the current Service, shall be subject to the TOS. You understand and agree that the Service is provided “AS-IS”. You are responsible for obtaining access to the Service and that access may involve other fees (such as Internet service provider or airtime charges). You are responsible for those fees. You must provide and are responsible for all equipment necessary to access the Service.
3. Hope For Seniors PRIVACY POLICYIn order to sign up, You must provide Hope For Seniors certain information. Hope For Seniors will never release Your information to anyone for any reason without prior approval by You, unless required to do so by law. As part of its service, Hope For Seniors collects the phone numbers of prospective members that access information via text message (SMS). The phone numbers collected will never be shared
4. INDEMNITYYou agree to defend, indemnify and hold Hope For Seniors, and its, officers, agents and employees, harmless from any claim, complaint, demand or lawsuit, including reasonable attorneys’ fees, made by any party due to or arising in any way out of Your subscription with Hope For Seniors or Your use of Hope For Seniors services.
5. NO RESALE OF SERVICEHope For Seniors service is non-transferable. You may not to reproduce, duplicate, copy, sell, trade, resell or exploit for any commercial purposes, any portion of the Service, use of the Service, or access to the Service.
6. MODIFICATIONS TO SERVICEHope For Seniors reserves the right at any time and from time to time to modify or discontinue, temporarily or permanently, the Service (or any part thereof) with or without notice.
7. Hope For Seniors PROPRIETARY RIGHTSYou acknowledge and agree that the Service and any necessary software used in connection with the Service (“Software”) contain proprietary and confidential information that is protected by applicable intellectual property and other laws. Except as expressly authorized by Hope For Seniors, You agree not to modify, rent, lease, loan, sell, distribute or create derivative works based on the Service or the Software, in whole or in part.
8. DISCLAIMER OF WARRANTIESYOU EXPRESSLY UNDERSTAND AND AGREE THAT: YOUR USE OF THE SERVICE IS AT YOUR SOLE RISK. THE SERVICE IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. Hope For Seniors EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. Hope For Seniors MAKES NO WARRANTY THAT (i) SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE, (iii) THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE SERVICE WILL BE ACCURATE OR RELIABLE, AND (iv) ANY ERRORS IN THE SOFTWARE WILL BE CORRECTED. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM Hope For Seniors OR THROUGH OR FROM THE SERVICE SHALL CREATE ANY WARRANTY NOT EXPRESSLY STATED IN THE TOS. A SMALL PERCENTAGE OF USERS MAY EXPERIENCE EPILEPTIC SEIZURES WHEN EXPOSED TO CERTAIN LIGHT PATTERNS OR BACKGROUNDS ON A COMPUTER SCREEN OR WHILE USING THE SERVICE. CERTAIN CONDITIONS MAY INDUCE PREVIOUSLY UNDETECTED EPILEPTIC SYMPTOMS EVEN IN USERS WHO HAVE NO HISTORY OF PRIOR SEIZURES OR EPILEPSY. IF YOU, OR ANYONE IN YOUR FAMILY, HAVE AN EPILEPTIC CONDITION, CONSULT YOUR PHYSICIAN PRIOR TO USING THE SERVICE. IMMEDIATELY DISCONTINUE USE OF THE SERVICE AND CONSULT YOUR PHYSICIAN IF YOU EXPERIENCE ANY OF THE FOLLOWING SYMPTOMS WHILE USING THE SERVICE — DIZZINESS, ALTERED VISION, EYE OR MUSCLE TWITCHES, LOSS OF AWARENESS, DISORIENTATION, ANY INVOLUNTARY MOVEMENT, OR CONVULSIONS.
9. LIMITATION OF LIABILITYYOU EXPRESSLY UNDERSTAND AND AGREE THAT Hope For Seniors SHALL NOT BE LIABLE TO YOU FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO, , GOODWILL, USE, DATA OR OTHER INTANGIBLE LOSSES (EVEN IF Hope For Seniors HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES), RESULTING FROM: (i) THE USE OR THE INABILITY TO USE THE SERVICE; (ii) THE COST OF PROCUREMENT OF SUBSTITUTE GOODS AND SERVICES RESULTING FROM ANY GOODS, DATA, INFORMATION OR SERVICES PURCHASED OR OBTAINED OR MESSAGES RECEIVED OR TRANSACTIONS ENTERED INTO THROUGH OR FROM THE SERVICE; (iii) ANY OTHER MATTER RELATING TO THE SERVICE.
10. EXCLUSIONS AND LIMITATIONSSOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES OR THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. ACCORDINGLY, SOME OF THE ABOVE LIMITATIONS OF SECTIONS MAY NOT APPLY TO YOU.
11. NOTICEHope For Seniors may provide You with notices, including those regarding changes to the TOS, by either email, regular mail, or postings on the Service.
12. TRADEMARK INFORMATIONHope For Seniors logo any trademarks and service marks and other Hope For Seniors logos and product and service names are trademarks of Hope For Seniors (“Hope For Seniors Marks”). Hope For Seniors grants, you permission to use Hope For Seniors marks on advertising brochures, sign riders and other marketing campaigns.
13. GENERAL INFORMATIONEntire Agreement. The TOS constitutes the entire agreement between You and Hope For Seniors and governs your use of the Service, superseding any prior agreements between You and Hope For Seniors with respect to the Service. Choice of Law and Forum. The TOS and the relationship between you and Hope For Seniors shall be governed by the laws of the State of Virginia without regard to its conflict of law provisions. You and Hope For Seniors agree to submit to the personal and exclusive jurisdiction of the courts located within the State of Virginia. Waiver and Severability of Terms. The failure of Hope For Seniors to exercise or enforce any right or provision of the TOS shall not constitute a waiver of such right or provision. If any provision of the TOS is found by a court of competent jurisdiction to be invalid, the parties nevertheless agree that the court should endeavor to give effect to the parties’ intentions as reflected in the provision, and the other provisions of the TOS remain in full force and effect. No Right of Survivorship and Non-Transferability. You agree that your Hope For Seniors account is non-transferable and any rights to Your Hope For Seniors or contents within Your account terminate upon Your death. Upon receipt of a copy of a death certificate, Your account may be terminated and all contents therein permanently deleted. Statute of Limitations. You agree that regardless of any statute or law to the contrary, any claim or cause of action arising out of or related to use of the Service or the TOS must be filed within one (1) year after such claim or cause of action arose or be forever barred. The section titles in the TOS are for convenience only and have no legal or contractual effect.
14. VIOLATIONSPlease report any violations of the TOS to Violation team at help@hope4Seniors.net
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